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Monthly Archives: February 2011
Moving Beyond “Work as Usual” in a Complex World
As ever increasing speed and amount of available knowledge are reshaping day after day the world we live in, it looks like a gap is widening between the way most businesses still operate and the capabilities needed to deal with … Continue reading
Posted in As seen, heard or read, English
Tagged ACM, behavior, business design, complexity, design thinking, enterprise 20, knowledge, networks, paradigm, process, social learning, work
19 Comments
There Is NO Social Customer
Whether we like it or not, everything seems to have gone ‘social’. Social media (which has for me only little to do with media), social business (on which I merely agree with Stowe Boyd’s definition), social platforms, social commerce… One … Continue reading
Posted in As seen, heard or read, English
Tagged business design, CRM, customers, enterprise 20, innovation, networks, SCRM, social business, social learning, social media
8 Comments