Category Archives: As seen, heard or read

Organizational blindness

In 1970, the scientific journal Nature published a small but important article by Colin Blakemore and Grahame F. Cooper, two neurophysiologists from the University of Cambridge. The article, titled Development of the Brain depends on the Visual Environment, described the … Continue reading

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What Have They Done to My Song, Ma

“Look what they done to my song ma Look what they done to my song It’s the only thing I could do alright And they turned it upside down Oh ma, look what they done to my song” – Melanie … Continue reading

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Return of Venn – Looking at the Future of Business

My last post sparked a few amazing comments. Looking back to the little exercise I attempted – representing organizational structure as Venn diagrams – I realize that my view was a bit enterprise-centric. “Customer”, as a concept, is quite reductive … Continue reading

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Venn’s Adventures in the Future of Work

A few weeks ago, I was invited to speak at BPM Conference Portugal by Alberto Manuel, its chairman and delightful host. My talk focused on the inability for business processes to adequately address real world problems, either from a knowledge … Continue reading

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Employee Engagement: Beyond Workplace Psychosis 2.0

I always have been an ardent supporter of true qualitative research. Yet, data IS interesting, specially when, considered under the right angle, it helps shedding a light on otherwise unnoticed facts and behaviors. A number is a number is a … Continue reading

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