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From Knowledge Stocks to Knowledge Flows: the Journey Just Begins
“Increasingly, strategic advantage for corporate institutions will hinge on privileged positions in relevant concentrations of high-value knowledge flows and the adoption of practices required to participate in and profit from these knowledge flows”. By these words, John Hagel, John Seely … Continue reading
Posted in As seen, heard or read, English
Tagged behavior, big shift, business design, complexity, creativity, culture, enterprise 20, knowledge, legal, management, networks, social business, strategy
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Organizational Redefinition and the Pocket Calculator
History, we know, is apt to repeat itself, and to foist very old incidents upon us with only a slight change of costume. George Eliot New technology is often disruptive, and social technologies make no exception. Today, quite everyone agrees … Continue reading
Posted in As seen, heard or read, English
Tagged behavior, business design, communities, complexity, culture, economy, enterprise 20, governance, networks, social business
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Tackling Complexity and Wicked Problems with Design Thinking
This post is the second of a two-parts article on design thinking co-written with Ralph-Christian Ohr (@ralph_ohr). You can read first part here. The world we live in becomes increasingly complex. Complex systems in different areas of our life, such … Continue reading
Posted in As seen, heard or read, English
Tagged business design, cocreation, complexity, creativity, culture, design thinking, governance, innovation, management, networks, process, wicked problems
11 Comments
The Catch Behind Design Thinking
This post is the first of a two-parts article on design thinking co-written with Ralph-Christian Ohr (@ralph_ohr). As businesses are more and more challenged by the wicked nature of the problems they face, whether in strategic or operational context, we … Continue reading
Posted in As experimented, As seen, heard or read, English
Tagged business design, complexity, creativity, culture, design thinking, fractals, innovation, management, networks, process, social business
14 Comments
In a networked knowledge economy, co-creation is co-evolution
Our world is changing, so is the way we are thinking about it. The rise of online networks has not only modified our possibilities to connect and exchange knowledge with other people, but also has it given anyone with internet … Continue reading
Posted in As seen, heard or read, English
Tagged behavior, business design, cocreation, coevolution, communities, complexity, economy, innovation, networks, SCRM, sd-logic
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Moving Beyond “Work as Usual” in a Complex World
As ever increasing speed and amount of available knowledge are reshaping day after day the world we live in, it looks like a gap is widening between the way most businesses still operate and the capabilities needed to deal with … Continue reading
Posted in As seen, heard or read, English
Tagged ACM, behavior, business design, complexity, design thinking, enterprise 20, knowledge, networks, paradigm, process, social learning, work
18 Comments
There Is NO Social Customer
Whether we like it or not, everything seems to have gone ‘social’. Social media (which has for me only little to do with media), social business (on which I merely agree with Stowe Boyd’s definition), social platforms, social commerce… One … Continue reading
Posted in As seen, heard or read, English
Tagged business design, CRM, customers, enterprise 20, innovation, networks, SCRM, social business, social learning, social media
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Social Media: Thinking Over Words Meaning
Terminology, as language itself, always had a huge impact on our thinking. Considering the pervasive place social media has taken into our online lives, from mundane Facebook conversations to companies-wide collaborative platforms, including strategies as diverse as Youtube-based marketing campaigns, … Continue reading
Posted in As experimented, As seen, heard or read, English
Tagged culture, economy, enterprise 20, governance, networks, politics, social contract, social media
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Is Enterprise 2.0 About “Socializing Business Processes”? Let’s get serious
Business processes has recently became quite a buzzword among the Enterprise 2.0 community, notably since June’s Boston conference. It suddenly seems that the whole discourse has changed from a leadership-fueled point of view to a down-to-the-ground (and to the balanced … Continue reading
Posted in As experimented, English
Tagged behavior, business design, complexity, economy, enterprise 20, knowledge, management, networks, process
38 Comments
From Social Media to Social Business: The Missing ‘Social’ Link
I am often puzzled by the way organizations and agencies tackle social media, as if conversational marketing and Enterprise 2.0 were living in separate worlds, addressing totally different issues, pursuing irreconcilable goals. Do they? Of course, when considering the ‘media’ … Continue reading
Posted in As seen, heard or read, English
Tagged business design, communities, innovation, knowledge, management, marketing, networks, social learning, social media, strategy
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